Trust Lessons from Working Remotely: A Look Back

By Barbara Brooks Kimmel, Founder Trust Across America-Trust Around the World

www.trustacrossamerica.com

Early in 2020 several members of our Trust Alliance convened around the topic:

Trust Lessons from Working Remotely

At the time many of us had only been working remotely for several weeks, while for others, this had been their norm for years. Dozens of excellent insights were offered during the session and they are divided into three categories. Keep in mind, that was three years ago.

The Good

• Trust is foundational regardless of whether people are working face to face or remotely.
• Trust is the ultimate collaboration tool.
• Leaders who invested in learning the language and creating a foundation of trust have a competitive advantage in our current environment. Kudos to them for addressing trust before a crisis.
• Some employees may be more efficient working on their own schedule instead of on a time- clock, and with less micromanagement. Some interesting work-from-home data is contained in this article. www.fundera.com/resources/working-from-home-statistics
• The current pandemic environment represents a rare and unique opportunity for managers to work on trust building behaviors like…