Member-only story
Trust and Failure
Understanding and accepting failure is just as important as celebrating success
To date, 23% of 600+ survey respondents say “Understanding” is lacking in their workplace. Is it lacking in yours?
Understanding is the tenth of *12 behaviors in our Tap Into Trust (TAP) framework having now been accessed over 150,000 times in 16 languages.
Trust Across America-Trust Around the World recently created The “Art” of Trust visual “cues” to start a discussion about workplace behaviors that build and weaken stakeholder trust. Together these cues form a “Wall” of Trust to enhance learning and retention.
In building team and stakeholder trust, we describe “Understanding” as follows:
We celebrate our successes — we acknowledge and examine our failures with empathy, and learn from both.
Our Trust Alliance members suggest the following discussion questions to elevate respect and build workplace trust.
- Are employees made to feel safe to fail? If not, why not?
- Are we proactively asking the tough questions regarding every major undertaking so as to continuously improve and make life better for all stakeholders we impact?
The “Art” of Trust is one of many resources designed for our Trust Action Project to help leaders, teams and…
