Member-only story
The “Art” of Trust: Accountability
What role does ACCOUNTABILITY play in building trust in your workplace?
A BIG one.
Accountability is the second of *12 behaviors in our Tap Into Trust (TAP) framework having now been accessed over 150,000 times in 16 languages.
Trust Across America-Trust Around the World created The “Art” of Trust visual “cues” to start a discussion about behaviors in the workplace that build and weaken trust. Together these cues form a “Wall” of Trust, telling a story to enhance learning and retention.
In the context of a team, we define Accountability as follows:
We hold one another accountable- we each take responsibility without regard to level or role.
Over 600 survey respondents identified accountability as the top behavior weakening trust in their workplace (over 43%). If accountability is lacking on your team how do you begin to address it? These are two discussion questions our Trust Alliance members suggest to improve trust.
- Do we hold people accountable in a principle-centered rather than punitive way? If not, how do we change this?
- Do our accountability discussions demonstrate that we are on the same team? If not, how can we help team members take collective responsibility?
